AlmaTel is a customer service application that allows you to perform all of your Virtual Branch queries: the status of your phone lines, available balance, contracts, bills and much more.

To access the AlmaTel APP, you must be registered with the AlmaTel Virtual Branch. You can easily register and sign up for your first line at:

Once registered, you can access the AlmaTel PPP whenever you want using the same username and password as in the Virtual Branch. AlmaTel, closer to you every day.


If you have any comments or questions, please send us an email to

If you want to be a customer of Almatel and start enjoying all the advantages of surfing the fastest network in Mexico with 5G Ready technology, you can check our offers at



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