The new EnergyAustralia app empowers you to take control of your energy accounts. Using the same log-in as EnergyAustralia’s ‘My Account’ portal, the EnergyAustraila app provides a seamless experience to manage your energy accounts. The intuitive interface helps you to manage your payments and personal details, while monitoring your energy usage and learning how to keep your bills down.
The new EnergyAustralia app empowers you to take control of your energy accounts. Using the same log-in as EnergyAustralia’s ‘My Account’ portal, the EnergyAustraila app provides a seamless experience to manage your energy accounts. The intuitive interface helps you to manage your payments and personal details, while monitoring your energy usage and learning how to keep your bills down.
View and pay your bills easily
View your current bill, including payment information, what’s due to be paid and any discounts you receive. Easily pay your bills in one click or request a payment extension if you need a bit more time.
Monitor your electricity usage
If you’re an electricity customer with a smart meter, you can view and monitor your energy consumption in the usage graph. The graph helps you understand your energy usage over time. The low and high usage alert badges on the graph help you learn when you’ve kept your consumption down or gone a little over your own average. You can also overlay weather data on the graph to see if the temperature may have affected your energy usage on any given day. Additionally, the year-on-year comparison option helps you measure up your usage this year with the same time last year.
Energy saving tips
Usage a little higher than expected? We have a variety of energy saving tips for your household to help you keep your energy usage on track and bills down.
Manage your account details
No need to call us to update your details. Simply open the app and update, add or remove any of contact details. You can also tell us how you’d like to receive bills and how you like to be contacted.
Feedback
The EnergyAustralia app will continue to grow, change, improve and adapt. That’s why we need your input and feedback. If you have any suggestions for new features or things that could be improved, or would like to report a problem, please email us at mobileapp@energyaustralia.com.au. Alternatively, you can complete the Feedback Survey found in the app’s side navigation menu.