Description
Get AnswerForce’s live-answering service dashboard in your pocket and never miss a customer’s message. Harness the best of AnswerForce and ensure that you stay updated of all the customer messages we take on behalf of your business. With AnswerForce ioS app you can:
— View inbound messages taken by our customer service team
— Access contact information of your customers
— Receive notifications for both customer messages and team chats alike
— Forward customer messages to your team via email/SMS
— Add notes to a customer message for your team to view
— Report a problem or an issue to the admin
— Switch to Chats to collaborate with Team on client messages
— Archive messages for future use
Note:It is essential to have a live AnswerForce account to access the iOS app.