Customer engagement is no longer a series of one-off experiences – it is an ongoing dialogue. This is why live interactions are so important for your business. Doesn’t matter if you’re on the road or simply away from your computer, Paldesk provides existing users with the opportunity to deliver exceptional support service any time, anywhere.
The Paldesk mobile app main features include:
•Chat with your customers directly
•View, manage and resolve all active conversations
•Receive and manage chat notifications
•Change availability status