Whether you need a pair of sharp eyes or have some sight to lend, Be My Eyes is a simple, free tool to help people see the world better, together.
Be My Eyes connects people who are blind or have low vision with a global community of volunteers and company representatives who are ready at a moment’s notice to lend their eyesight for everyday tasks.
FREE. GLOBAL. 24/7.
Be My Eyes is a support community millions strong, available globally day or night, and has volunteers answering calls in more than 185 languages. Join the community today!
Sign up as a user to get free visual support with tasks like reading labels, matching clothes, troubleshooting technology, setting up home appliances, or any other simple task a volunteer can complete over live video. If a task is too complicated or requires expertise, call one of our company partners for on-demand video customer support via Specialized Help.
If you have eyesight you want to share, sign up as a volunteer and answer calls from our blind and visually impaired users! Tasks are usually completed in just a couple minutes, and if you’re busy there’s no need to answer – someone else will get it.
HOW IT WORKS:
1. Anyone 17 or older may sign up as a visually impaired user or volunteer.
2. Calls are connected based on daytime timezone and language. Average wait time is about 15 seconds.
3. When a call is answered, a live one-way video (two-way audio) is initiated, allowing volunteers or company reps to see what’s in front of the user’s camera and provide verbal support.
Note: Specialized Help availability varies by region and company opening hours.
MOST POPULAR USES FOR BE MY EYES:
• Reading home appliances
• Reading product labels
• Matching outfits and identifying clothes
• Help in the kitchen
• Reading digital displays or computer screens
• Navigating TV or game menus
• Operating vending machines or kiosks
• Sorting music collections or other libraries
• Picking jewelry or crafts
SPECIALIZED HELP:
Visually impaired users can call for on-demand video customer support from professionals at any of our well-known partner companies, without leaving the Be My Eyes App. Providers vary by region and language, but include households names in the following categories:
• Web and Computer Technology
• Consumer Packaged Goods
• Health and Beauty Products
• Banking and Finance
• Blindness Organizations
WHAT’S NEW:
• We’ve just reached 3 million volunteers! Thank you for making Be My Eyes the biggest community support microvolunteering platform ever.
SELECTED AWARDS:
• 2020 Dubai Expo Global Innovator.
• 2018 Winner of the Dr. Jacob Bolotin Awards at the NFB National Convention.
• 2018 Winner of AbilityNet Accessibility Award at the Tech4Good Awards.
• 2017 Winner of World Summit Awards – Inclusion and Empowerment.
